You Don’t Grow a Business, You Grow People and They Grow the Business

Every championship team begins with the first draft pick.  The people you choose to surround yourself with will make the greatest contribution to your successes or failure.  Of course their resume will tell you their qualifications.  You’ll want to do behavioral interviewing.  You can put candidates through a battery of psychological profiling-type tests to screen them in or out.  And, these tests are extremely helpful in sorting through many issues that will not appear in standard interviewing processes.  They can help with learning style & job fit, how they’ll do the job and whether they’ll enjoy the job long term.  With these tools you’re able to sort through the “mind and body” in terms of their suitability to perform the job.

However, in a 16 cylinder engine, the mind and body are only worth 6 of the 16 cylinders.  More important is their attitude: their heart and spirit!  Sure you want to know if they can do the job and long term how they’ll do it and whether they’ll stay.  However, their heart and soul are the attributes that tell you whether these people will be the right long term fit for the team and their leadership potential.  And so, there are tests for attitudes to ensure they will come in with the types of attributes you want in heart and spirit and without any major baggage issues.  Additioally, your interview process should have key stages that surface the candidate attitudes.  These phases will help you to understand the intangibles that the person possesses.  So, after putting the processes in place, always pay attention to your intuition.

 Here’s a “gut” test to use for potential candidates.

Ask Yourself:

  1. Would I enjoy sitting next to this person on a transatlantic flight?  Chances are if you are calling the flight steward an hour into the flight for a seat change, they’re not a good candidate.  Remember you are going to spend lots of time together.
  2. Would I care if they worked for my closest competition?  If you start to sweat at the thought of having to sell against them, snap them up right away!
  3. If you were on a romantic dinner date would you want them to be your server?  Do they have an attitude toward service that can match the importance of any occasion?  To serve graciously in such a way that it enhances the experience of others without having to be the center of attention is one of the most crucial indicators of a great team member.

 Trust your heart and trust your intuition in the hiring process.  It’s how you attract and keep the people you love to work with.

 “I fairly sizzle with zeal and enthusiasm and spring forth

with a mighty faith to do the things that ought to be done by me.” –Charles Fillmore, age 93

 You team can make you or break you.  So, invest mightily to ensure you have the right talent and attitudes to drive your business where you want it to go!

Ormond Rankin


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